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01 · ALWAYS-ON PATIENT COMMUNICATION

Every call answered. Every caller booked.

A 24/7 AI receptionist that answers in your practice’s name, checks the schedule, books the visit and hands off to a person when asked.

AI RECEPTIONIST · LIVEHi, I’m Sarah, your practice’s assistant.
Both lines busy → answered in 1.8 s
✓ Disclosed automated✓ Schedule checked✓ Booked Tue 10:30
YOUR PHONE, FINALLY COVERED

Answer the overflow, the lunch hour and the 9 pm emergency — without hiring.

AI RECEPTIONIST · LIVEHi, I’m Sarah, your practice’s assistant.
Both lines busy → answered in 1.8 s
✓ Disclosed automated✓ Schedule checked✓ Booked Tue 10:30
✓Answer call
Both lines busyAfter hoursLunch

Answers when your desk can’t

Second line ringing, lunch, after hours, Saturday — the assistant picks up on the second ring, introduces itself as your practice’s automated assistant and gets straight to what the caller needs.

Live availability · AI Voice Receptionist
Mon
Tue
Wed
Thu
Fri
Tue 10:30 am selected → Book
✓Booked Tue 10:30
Real openingsSynced

Books straight into your schedule

It reads live availability, offers two or three real slots, confirms the time and sends a text confirmation with directions and a short intake form.

Priority list · auto-ranked
S. Ahmedoverdue 7 moText sent
J. Parkoverdue 11 moBooked ✓
M. Rossiaccepted crownCall today
L. Chenoverdue 14 moEmail sent
✓Auto-ranked
OverdueAccepted tx

Knows your practice

Hours, locations, parking, insurance you accept, new-patient pricing policy, emergency protocol — it answers the questions your front desk answers forty times a day.

Day 0Textwith booking link
Day 4Emailsame message, more detail
Day 10Assistant callbooks or takes a note
Day 20Humanshort list for your team
✓Stops when booked
Day 0Day 4Day 10

Hands off to a human, instantly

Say “I want to speak to someone” and it transfers or takes a callback request with the reason, so your team calls back prepared.

Unified inbox
Missed call · text-backReplied “Thursday please”
Recall · Day 4 emailOpened, no reply
Smile Bot leadWhitening · preview sent
FormCompleted 2 of 3
✓Assigned to Maya
One inboxThreaded

Every call logged, summarised, tagged

A transcript, a two-line summary and a tag (new patient, emergency, insurance, recall) land in your inbox for every call — nothing lives only in someone’s memory.

Secure form · completed on phone
Submit ✓
✓Form completed
SecureOn phone

Says it’s automated. Every time.

We disclose on every call, record only with consent and keep the data in your region. PHIPA/HIPAA addendum signed before go-live.

WHAT YOU GETCaller booked or handed off — nothing lost
HOW FASTLive within about 14 days of your audit — no new software for your team.
YOUR RULESRuns in your practice’s name, with consent, opt-out and AI disclosure built in.
PREVIEW · AI VOICE RECEPTIONIST

Watch the whole flow, step by step.

Every call answered, in your name, 24/7. This is the scripted walkthrough with a sample patient — every step below plays on the phone as it would in your practice. The interactive version is right underneath.

9:41
AI Voice ReceptionistScripted demo
Step 1
1 / 15
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  1. 1Incoming call · (416) 555-0123
  2. 2Clinic: “Good evening, thank you for calling Dental Agentic Clinic. This is Sarah, the clinic’s virtual assist
  3. 3Patient: “Hi, I chipped my front tooth at dinner. Is there any way I can be seen tomorrow?”
  4. 4Clinic: “I’m sorry to hear that. Are you in any pain, or is there swelling?”
  5. 5Patient: “No pain, it just looks bad.”
  6. 6Clinic: “Understood — that’s something we can see you for promptly. Are you a new or existing patient?”
  7. 7Patient: “New. My name is Priya Shah.”
  8. 8Checking Dr. Patel’s schedule · emergency slots
  9. 9Openings offered
  10. 10Clinic: “Thank you, Priya. Dr. Patel can see you tomorrow at 9:00 am, 11:30 am or 4:15 pm. Which would you pre
  11. 11Patient: “9:00 am, please.”
  12. 12Clinic: “You’re booked for tomorrow at 9:00 am with Dr. Patel. I’ll text your confirmation and a short new-pat
  13. 13Patient: “Yes, that’s my mobile.”
  14. 14Clinic: “Perfect. Please arrive ten minutes early. If anything changes overnight, reply to the text and we’ll
  15. 15Booked · contact created · tagged “new patient · emergency” · confirmation and intake form sent

Explore the other modules

One AI workforce. Start with the modules that leak the most revenue; add the rest when you’re ready.

AI Voice ReceptionistNever miss a call. AI answers, qualifies and books.Missed-Call Text-BackInstantly turns every missed call into a conversation.2-Way SMS & WebchatReal-time texting your team can jump into anytime.Unified InboxCalls, texts, chats and emails — one inbox for the whole team.24/7 Online BookingPatients book anytime, anywhere — synced to your schedule.Automated RemindersTexts and emails that cut no-shows without front-desk effort.Hygiene Recall ReactivationOverdue hygiene patients brought back automatically.No-Show & Waitlist FillFill openings fast and minimise lost production.Digital Forms & IntakeSecure digital paperwork completed before every visit.Payment ProcessingGet paid faster with secure, automated payment links.Built-in CRMTrack every stage of the patient journey in one place.Custom AutomationsYour repeat admin, handled by workflows you approve.Advanced AnalyticsReal-time insight into calls, bookings and conversion.Mobile AppManage conversations and bookings on the go.Smile BotVisitors see their future smile in 60 seconds — and become leads.Review ManagementAutomated review requests after every visit — grow your rating.Google Business ProfileKeep your profile current, rank higher, get more calls.Patient ReactivationWin back inactive patients with targeted outreach.Email & SMS OutreachNurture and engage patients at scale, with consent honoured.Referral & Lead TrackingKnow which sources bring new patients — and close more of them.Practice Performance ReportingClear monthly reports to measure and grow.Missed-Call Revenue RecoveryEvery unanswered call texted back and booked.Unscheduled Treatment Follow-UpAccepted-but-unbooked treatment plans chased until scheduled.Lapsed Patient Win-BackPatients not seen in 12–18 months re-engaged in sequence.Insurance Benefits Reminders“Use it before you lose it” campaigns ahead of year-end.Revenue Leak DashboardSee what slipped each week — and what was recovered.

Find out what your front desk is costing you.

We call your clinic three times, test your website and Google profile, and send a one-page scorecard with a conservative dollar figure. Free, no strings, 48 hours.

Book my free audit ↗
HOW THIS MODULE WORKS
1
TriggerPhone rings while the desk is busy or closed
2
Dental AgenticAssistant answers in your name, checks the schedule, books or takes a message
✓
ResultCaller booked or handed off — nothing lost

Common questions

Does it replace my receptionist?

No. It takes the calls your team can’t — overflow, lunch, after-hours — and hands the rest to them with context.

What if a caller gets frustrated?

They say “person” or press 0 and the call transfers or becomes a callback request with notes. No loops.

Which phone systems does it work with?

Any — we forward on busy/no-answer from your existing number, or give the assistant its own line.